Privacy Policy
Section 1. Introduction
1.1. This Privacy Policy explains how ERA LLC (the "Company"), registered under the laws of the Republic of Cyprus, collects, uses, stores and protects the personal data of users (the "Users", "you") who visit or use the Company's platform and related services (the "Platform").
1.2. By using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Section 2. Scope
2.1. This Policy applies to:
- visitors of the Platform;
- registered Users;
- applicants participating in evaluation programs;
- persons interacting with the Company via electronic means of communication.
2.2. This Policy is an integral part of the Company's Terms & Conditions / Public Offer.
Section 3. Personal data collected
3.1. We may collect and process the following categories of data.
a) Identification and contact data:
- full name;
- email address;
- country of residence;
- username and account identifiers.
b) Account and technical data:
- login credentials (encrypted/hashed);
- IP address;
- device and browser information;
- operating system;
- timestamps and log files.
c) Platform usage data:
- trading simulation activity;
- performance metrics;
- compliance with the Trading Rules;
- behavioural and analytical data.
d) Payment-related data:
3.2. The Company does not store payment card data. Payment processing is carried out by third-party payment service providers, which process the data independently under their own privacy policies.
Section 4. Purposes of data processing
The Company processes personal data for the following purposes:
- providing access to the Platform and its functionality;
- administering user accounts and evaluation programs;
- monitoring compliance with the Terms, Trading Rules and policies;
- detecting fraud, abuse or prohibited activities;
- processing Rewards and payments where applicable;
- improving the Platform, security and user experience;
- complying with legal, regulatory and contractual obligations.
Section 5. Legal bases for processing
5.1. Personal data is processed on one or more of the following bases:
- performance of the Terms of Service (Public Offer);
- compliance with legal obligations;
- legitimate interests of the Company (security, fraud prevention, analytics);
- User consent, where required by applicable law.
Section 6. Data sharing and disclosure
6.1. The Company may share personal data with:
- payment service providers;
- IT providers and hosting partners;
- analytics and security service providers;
- professional advisers (lawyers, accountants);
- competent authorities where required by law.
6.2. Personal data is not sold or transferred to third parties for marketing purposes.
Section 7. International transfer and storage of data
7.1. Personal data may be transferred and processed in jurisdictions outside the User's country of residence. The Company takes reasonable measures to ensure an adequate level of protection under applicable law.
7.2. Personal data is stored only as long as necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
Section 8. User rights
8.1. Subject to applicable law, Users may have the right to:
- request access to their personal data;
- request correction or deletion of personal data;
- object to or restrict processing;
- withdraw consent where processing is based on consent.
8.2. Requests may be submitted by email. The Company reserves the right to verify the identity of the requester.
Section 9. Miscellaneous
9.1. The Company implements reasonable technical and organisational measures to protect data. However, no system can guarantee absolute security.
9.2. The Platform may use cookies to provide functionality and analyse traffic. You can manage cookie settings in your browser.
9.3. The Platform is not intended for persons under the age of eighteen (18). The Company does not knowingly collect data of minors.
9.4. The Company reserves the right to amend this Policy at any time. Updated versions take effect upon publication on the Platform.
Section 10. Contact information
Office address: Olympia Business Plaza, Tower B, 6th Floor, Offices 612–614, Franklin Roosevelt Avenue, Limassol, Republic of Cyprus.
Company: ERA LLC.
